Data We Collect and Why We Hold It
When you open an account, we collect your name, contact details, date of birth and the payment wallet you use — whether that is bKash, Nagad, or Rocket. This information is needed to process your deposits, verify your identity and match withdrawals back to the correct
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wallet. We do not sell your data to third parties. Transaction records, including wallet numbers linked to bKash, Nagad, or Rocket transfers, are held for the period required by applicable financial compliance obligations. Device data — browser type, IP address, session timestamps — is collected automatically
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when you access the lobby on mobile or desktop. We use this to keep your account secure and to detect unusual login patterns. Location signals help us determine whether access is available in your region, since eligibility depends on local law. You can request a full
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summary of the data we hold on your account by contacting our support team directly. We will respond within the timeframe required under applicable data rules. Any correction or deletion request is assessed case by case, and we will tell you if a legal retention requirement
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prevents immediate removal.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.